Alpine Transportation Insurance Risk Retention Group, Inc.
Evaluate Texas Auto Insurance by Alpine Transportation Insurance Risk Retention Group, Inc.
Total Policies
None
(2023)Total Complaints
7
2018-PresentConfirmed Complaints
2
2018-Present2023: None
Complaint Index
Resolution Time Distribution
3
Under 30 Days1
30-60 Days1
60-90 Days2
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 0 | 0.0 days |
Business Auto | 6 | 46.0 days |
Truckers Policy | 1 | 154.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Aug. 15, 2023 | Other | Automobile | Failure to Timely Respond | Pending | Confirmed |
Dec. 2, 2021 | Premium | Automobile | Question of Fact; Failure to Timely Respond | Pending | Confirmed |
Sept. 3, 2021 | Claim Delays | Automobile | Question of Fact; Contract Language/Legal Issue; Additional Monies Received | Pending | Not Confirmed |
June 16, 2021 | Claim Delays | Automobile | Contract Language/Legal Issue; Question of Fact | Pending | Not Confirmed |
May 21, 2021 | Claim Denial | Automobile | Contract Language/Legal Issue | Pending | Not Confirmed |
May 6, 2021 | Claim Delays | Automobile | Contract Language/Legal Issue; Question of Fact | Pending | Not Confirmed |
Nov. 20, 2019 | Claim Denial | Automobile | Contract Language/Legal Issue | Pending | Not Confirmed |