ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY

Evaluate Texas Auto Insurance by ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY

Compare with Others
Total Policies

55,925

(2023)
Total Complaints

78

2018-Present
Confirmed Complaints

14

2018-Present
2023: 2
Complaint Index

0.63

Resolution Time Distribution

21

Under 30 Days

20

30-60 Days

15

60-90 Days

22

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 64 67.0 days
Business Auto 1 102.0 days
Truckers Policy 0 0.0 days
Other 13 67.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Jan. 30, 2025 Claim Delays Automobile Contract Language/Legal Issue; Premium Refunded; Question of Fact Pending Confirmed
Aug. 19, 2024 Premium Automobile Contract Language/Legal Issue; Question of Fact; Information Furnished Pending Not Confirmed
May 29, 2024 Claim Delays Automobile Corrective Action Taken; Additional Monies Received; Additional Payment Expected Pending Confirmed
April 26, 2024 Claim Delays Automobile Question of Fact; Information Furnished Pending Not Confirmed
April 17, 2024 Claim Delays Automobile Information Furnished; Question of Fact; Company Position Upheld Pending Not Confirmed
Feb. 14, 2024 Claim Delays Automobile Corrective Action Taken; Premium Refunded Pending Confirmed
Jan. 11, 2024 Premium Automobile Company Position Upheld; Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
Jan. 9, 2024 Settlement Automobile Claim Settled; Company Position Upheld; Question of Fact Pending Not Confirmed
Jan. 4, 2024 Other Automobile Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Aug. 21, 2023 Premium Automobile Information Furnished; Question of Fact Pending Not Confirmed
Aug. 4, 2023 Premium Automobile Information Furnished; Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
June 26, 2023 Claim Delays Automobile Question of Fact; Information Furnished; Claim Settled Pending Not Confirmed
May 17, 2023 Claim Delays Automobile Question of Fact; Information Furnished Pending Not Confirmed
April 24, 2023 Claim Delays Automobile Premium Refunded; Information Furnished Pending Not Confirmed
Jan. 19, 2023 Claim Delays Automobile Information Furnished; Additional Payment Expected Pending Confirmed