Allstate Northbrook Indemnity Company
Evaluate Texas Auto Insurance by Allstate Northbrook Indemnity Company
Total Policies
None
(2023)Total Complaints
9
2018-PresentConfirmed Complaints
1
2018-Present2023: None
Complaint Index
Resolution Time Distribution
6
Under 30 Days1
30-60 Days1
60-90 Days1
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 9 | 55.0 days |
Business Auto | 0 | 0.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
May 28, 2024 | Claim Delays | Automobile | Additional Payment Expected; Additional Monies Received; Question of Fact | Pending | Not Confirmed |
April 20, 2022 | Claim Delays | Automobile | Information Furnished; Contract Language/Legal Issue; Additional Monies Received | Pending | Not Confirmed |
Oct. 18, 2021 | Claim Delays | Automobile | Question of Fact; Contract Language/Legal Issue | Pending | Not Confirmed |
Sept. 27, 2021 | Customer Service | Automobile | Additional Monies Received | Pending | Not Confirmed |
Aug. 24, 2021 | Claim Denial | Automobile | Additional Monies Received | Pending | Not Confirmed |
June 2, 2021 | Claim Delays | Automobile | Question of Fact | Pending | Not Confirmed |
July 10, 2020 | Customer Service | Automobile | Information Furnished | Pending | Not Confirmed |
May 10, 2018 | Claim Delays | Automobile | Additional Monies Received; Contract Language/Legal Issue | Pending | Not Confirmed |
May 9, 2018 | Claim Delays | Automobile | Additional Monies Received; Claim Settled | Pending | Confirmed |