Allstate Northbrook Indemnity Company

Evaluate Texas Auto Insurance by Allstate Northbrook Indemnity Company

Compare with Others
Total Policies

None

(2023)
Total Complaints

9

2018-Present
Confirmed Complaints

1

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

6

Under 30 Days

1

30-60 Days

1

60-90 Days

1

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 9 55.0 days
Business Auto 0 0.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
May 28, 2024 Claim Delays Automobile Additional Payment Expected; Additional Monies Received; Question of Fact Pending Not Confirmed
April 20, 2022 Claim Delays Automobile Information Furnished; Contract Language/Legal Issue; Additional Monies Received Pending Not Confirmed
Oct. 18, 2021 Claim Delays Automobile Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Sept. 27, 2021 Customer Service Automobile Additional Monies Received Pending Not Confirmed
Aug. 24, 2021 Claim Denial Automobile Additional Monies Received Pending Not Confirmed
June 2, 2021 Claim Delays Automobile Question of Fact Pending Not Confirmed
July 10, 2020 Customer Service Automobile Information Furnished Pending Not Confirmed
May 10, 2018 Claim Delays Automobile Additional Monies Received; Contract Language/Legal Issue Pending Not Confirmed
May 9, 2018 Claim Delays Automobile Additional Monies Received; Claim Settled Pending Confirmed