Allstate North American Insurance Company

Evaluate Texas Auto Insurance by Allstate North American Insurance Company

Compare with Others
Total Policies

None

(2023)
Total Complaints

21

2018-Present
Confirmed Complaints

8

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

3

Under 30 Days

5

30-60 Days

10

60-90 Days

3

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 21 62.0 days
Business Auto 0 0.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Feb. 25, 2025 Claim Denial Automobile Information Furnished; Policy Not In Force; Company Position Upheld Pending Not Confirmed
Jan. 30, 2025 Premium Automobile Information Furnished; Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
Dec. 30, 2024 Customer Service Automobile Contract Language/Legal Issue; Information Furnished; Company Position Upheld Pending Not Confirmed
Dec. 16, 2024 Other Automobile Information Furnished; Company Position Upheld; Contract Language/Legal Issue Pending Confirmed
Nov. 18, 2024 Customer Service Automobile Contract Language/Legal Issue; Company Position Upheld; Question of Fact Pending Confirmed
Oct. 17, 2024 Settlement Automobile Company Position Upheld; Claim Settled; Question of Fact Pending Not Confirmed
Oct. 8, 2024 Claim Denial Automobile Corrective Action Taken; Contract Language/Legal Issue; Additional Monies Received Pending Confirmed
Sept. 23, 2024 Other Automobile Company Position Upheld; Information Furnished Pending Not Confirmed
Sept. 19, 2024 Other Automobile Question of Fact; Information Furnished; Policy Not In Force Pending Not Confirmed
Sept. 18, 2024 Other Automobile Information Furnished; Corrective Action Taken Pending Confirmed
Sept. 9, 2024 Claim Delays Automobile Information Furnished; Corrective Action Taken; Claim Settled Pending Confirmed
July 29, 2024 Settlement Automobile Additional Payment Expected; Question of Fact; Additional Monies Received Pending Not Confirmed
July 22, 2024 Claim Delays Automobile Additional Payment Expected; Information Furnished Pending Not Confirmed
July 15, 2024 Customer Service Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
June 21, 2024 Settlement Automobile Information Furnished; Question of Fact; Company Position Upheld Pending Not Confirmed