Allstate Insurance Company

Evaluate Texas Auto Insurance by Allstate Insurance Company

Compare with Others
Total Policies

8,764

(2023)
Total Complaints

80

2018-Present
Confirmed Complaints

15

2018-Present
2023: 3
Complaint Index

6.07

Resolution Time Distribution

16

Under 30 Days

23

30-60 Days

15

60-90 Days

26

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 72 78.0 days
Business Auto 7 106.0 days
Truckers Policy 0 0.0 days
Other 1 46.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Dec. 6, 2024 Other Automobile Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
Oct. 8, 2024 Other Automobile Information Furnished; Corrective Action Taken Pending Not Confirmed
Sept. 18, 2024 Other Automobile Information Furnished Pending Confirmed
July 8, 2024 Customer Service Automobile Information Furnished; Company Position Upheld; Contract Language/Legal Issue Pending Not Confirmed
June 28, 2024 Other Automobile Information Furnished Pending Not Confirmed
Feb. 9, 2024 Claim Denial Automobile Information Furnished; Policy Not In Force Pending Not Confirmed
Dec. 18, 2023 Claim Denial Automobile Claim Settled; Question of Fact Pending Confirmed
Dec. 13, 2023 Claim Delays Automobile Information Furnished; Additional Payment Expected; Question of Fact Pending Not Confirmed
Oct. 17, 2023 Claim Delays Automobile Contract Language/Legal Issue; Corrective Action Taken; Claim Settled Pending Confirmed
Aug. 17, 2023 Claim Delays Automobile Information Furnished; Additional Payment Expected; Question of Fact Pending Not Confirmed
July 17, 2023 Settlement Automobile Additional Monies Received; Information Furnished Pending Not Confirmed
May 12, 2023 Claim Denial Automobile Corrective Action Taken; Question of Fact; Information Furnished Pending Confirmed
April 25, 2023 Settlement Automobile Contract Language/Legal Issue; Question of Fact Pending Not Confirmed
April 17, 2023 Other Automobile Complaint Withdrawn Pending Not Confirmed
Feb. 9, 2023 Premium Automobile Premium Refunded; Contract Language/Legal Issue Pending Not Confirmed