Alinsco Insurance Company

Evaluate Texas Auto Insurance by Alinsco Insurance Company

Total Policies

47,186

(2023)
Total Complaints

348

2018-Present
Confirmed Complaints

24

2018-Present
2023: 2
Complaint Index

0.75

Resolution Time Distribution

105

Under 30 Days

87

30-60 Days

72

60-90 Days

84

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 345 64.0 days
Business Auto 2 73.0 days
Truckers Policy 1 73.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Feb. 11, 2025 Claim Denial Automobile Contract Language/Legal Issue; Information Furnished; Company Position Upheld Pending Not Confirmed
Jan. 29, 2025 Claim Delays Automobile Information Furnished; Additional Payment Expected; Contract Language/Legal Issue Pending Not Confirmed
Jan. 22, 2025 Claim Denial Automobile Information Furnished; Company Position Upheld; Question of Fact Pending Not Confirmed
Jan. 9, 2025 Claim Delays Automobile Additional Payment Expected; Additional Monies Received; Question of Fact Pending Not Confirmed
Jan. 3, 2025 Claim Delays Automobile Question of Fact; Information Furnished Pending Not Confirmed
Dec. 18, 2024 Claim Delays Automobile Question of Fact; Additional Payment Expected Pending Not Confirmed
Dec. 9, 2024 Claim Delays Automobile Additional Payment Expected; Information Furnished Pending Not Confirmed
Nov. 26, 2024 Customer Service Automobile Contract Language/Legal Issue; Company Position Upheld; Information Furnished Pending Confirmed
Nov. 19, 2024 Customer Service Automobile Information Furnished; Company Position Upheld Pending Not Confirmed
Nov. 14, 2024 Claim Delays Automobile Record Only Pending Not Confirmed
Nov. 12, 2024 Claim Delays Automobile Information Furnished; Policy Not In Force Pending Not Confirmed
Nov. 8, 2024 Customer Service Automobile Question of Fact; Contract Language/Legal Issue; Additional Payment Expected Pending Not Confirmed
Oct. 30, 2024 Claim Delays Automobile Contract Language/Legal Issue; Information Furnished; Company Position Upheld Pending Not Confirmed
Oct. 14, 2024 Premium Automobile Contract Language/Legal Issue; Information Furnished; Company Position Upheld Pending Not Confirmed
Oct. 14, 2024 Claim Delays Automobile Information Furnished; Additional Payment Expected; Question of Fact Pending Not Confirmed