Alinsco Insurance Company
Evaluate Texas Auto Insurance by Alinsco Insurance Company
Total Policies
47,186
(2023)Total Complaints
348
2018-PresentConfirmed Complaints
24
2018-Present2023: 2
Complaint Index
0.75
Resolution Time Distribution
105
Under 30 Days87
30-60 Days72
60-90 Days84
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 345 | 64.0 days |
Business Auto | 2 | 73.0 days |
Truckers Policy | 1 | 73.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
Feb. 11, 2025 | Claim Denial | Automobile | Contract Language/Legal Issue; Information Furnished; Company Position Upheld | Pending | Not Confirmed |
Jan. 29, 2025 | Claim Delays | Automobile | Information Furnished; Additional Payment Expected; Contract Language/Legal Issue | Pending | Not Confirmed |
Jan. 22, 2025 | Claim Denial | Automobile | Information Furnished; Company Position Upheld; Question of Fact | Pending | Not Confirmed |
Jan. 9, 2025 | Claim Delays | Automobile | Additional Payment Expected; Additional Monies Received; Question of Fact | Pending | Not Confirmed |
Jan. 3, 2025 | Claim Delays | Automobile | Question of Fact; Information Furnished | Pending | Not Confirmed |
Dec. 18, 2024 | Claim Delays | Automobile | Question of Fact; Additional Payment Expected | Pending | Not Confirmed |
Dec. 9, 2024 | Claim Delays | Automobile | Additional Payment Expected; Information Furnished | Pending | Not Confirmed |
Nov. 26, 2024 | Customer Service | Automobile | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | Pending | Confirmed |
Nov. 19, 2024 | Customer Service | Automobile | Information Furnished; Company Position Upheld | Pending | Not Confirmed |
Nov. 14, 2024 | Claim Delays | Automobile | Record Only | Pending | Not Confirmed |
Nov. 12, 2024 | Claim Delays | Automobile | Information Furnished; Policy Not In Force | Pending | Not Confirmed |
Nov. 8, 2024 | Customer Service | Automobile | Question of Fact; Contract Language/Legal Issue; Additional Payment Expected | Pending | Not Confirmed |
Oct. 30, 2024 | Claim Delays | Automobile | Contract Language/Legal Issue; Information Furnished; Company Position Upheld | Pending | Not Confirmed |
Oct. 14, 2024 | Premium | Automobile | Contract Language/Legal Issue; Information Furnished; Company Position Upheld | Pending | Not Confirmed |
Oct. 14, 2024 | Claim Delays | Automobile | Information Furnished; Additional Payment Expected; Question of Fact | Pending | Not Confirmed |