AIG PROPERTY CASUALTY COMPANY
Evaluate Texas Auto Insurance by AIG PROPERTY CASUALTY COMPANY
Total Policies
4,650
(2023)Total Complaints
9
2018-PresentConfirmed Complaints
2
2018-Present2023: 0
Complaint Index
0.00
Resolution Time Distribution
0
Under 30 Days2
30-60 Days4
60-90 Days3
Over 90 DaysComplaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type | Complaints | Resolution Time |
---|---|---|
Individual Private Pass | 8 | 97.0 days |
Business Auto | 1 | 47.0 days |
Truckers Policy | 0 | 0.0 days |
Other | 0 | 0.0 days |
Resolution Success Factors
What Makes a Successful Claim?
- Complete documentation improves success rate by 40%
- Early reporting (within 24 hours) speeds up resolution
- Regular follow-up reduces resolution time by 25%
- Written communication maintains better record
Best Practices
Photos, videos, and written records
Within 24 hours of incident
Every 5-7 days on open claims
All communication and expenses
Recent Complaints & Resolutions
Date | Type | Coverage | Resolution | Time | Status |
---|---|---|---|---|---|
April 10, 2024 | Claim Delays | Automobile | Claim Settled; Corrective Action Taken; Information Furnished | Pending | Confirmed |
Sept. 15, 2023 | Other | Automobile | Contract Language/Legal Issue | Pending | Not Confirmed |
June 19, 2020 | Claim Delays | Automobile | Insufficient Information | Pending | Not Confirmed |
April 21, 2020 | Claim Delays | Automobile | Question of Fact | Pending | Not Confirmed |
April 8, 2020 | Claim Delays | Automobile | Question of Fact | Pending | Not Confirmed |
Sept. 12, 2019 | Claim Delays | Automobile | Claim Settled; Additional Monies Received | Pending | Not Confirmed |
June 24, 2019 | Claim Delays | Automobile | Question of Fact; Information Furnished | Pending | Not Confirmed |
June 13, 2018 | Claim Delays | Automobile | Contract Language/Legal Issue | Pending | Confirmed |
March 19, 2018 | Claim Denial | Automobile | Question of Fact | Pending | Not Confirmed |