Agricultural Workers Mutual Auto Insurance Company

Evaluate Texas Auto Insurance by Agricultural Workers Mutual Auto Insurance Company

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Total Policies

15,665

(2024)
Total Complaints

32

2018-Present
Confirmed Complaints

5

2018-Present
2024: 2
Complaint Index

1.20

Resolution Time Distribution

7

Under 30 Days

11

30-60 Days

6

60-90 Days

8

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 32 70.0 days
Business Auto 0 0.0 days
Truckers Policy 0 0.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Oct. 8, 2024 Claim Delays Automobile Information Furnished; Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Oct. 2, 2024 Claim Delays Automobile Claim Settled; Additional Monies Received; Information Furnished Pending Not Confirmed
Sept. 9, 2024 Customer Service Automobile Question of Fact; Information Furnished; Corrective Action Taken Pending Confirmed
Aug. 7, 2024 Claim Delays Automobile Question of Fact; Information Furnished; Company Position Upheld Pending Not Confirmed
July 10, 2024 Claim Delays Automobile Information Furnished; Claim Settled; Failure to Timely Respond Pending Confirmed
June 6, 2024 Claim Delays Automobile Question of Fact; Additional Payment Expected; Contract Language/Legal Issue Pending Not Confirmed
April 2, 2024 Claim Denial Automobile Company Position Upheld; Information Furnished Pending Not Confirmed
March 4, 2024 Claim Delays Automobile Question of Fact; Company Position Upheld; Information Furnished Pending Not Confirmed
Feb. 7, 2024 Settlement Automobile Information Furnished; Contract Language/Legal Issue Pending Not Confirmed
Nov. 27, 2023 Customer Service Automobile Information Furnished Pending Not Confirmed
Nov. 21, 2023 Settlement Automobile Complaint Withdrawn Pending Not Confirmed
Nov. 8, 2023 Claim Delays Automobile Information Furnished; Additional Monies Received Pending Not Confirmed
Jan. 3, 2023 Claim Delays Automobile Additional Payment Expected Pending Not Confirmed
Oct. 17, 2022 Other Automobile Contract Language/Legal Issue; Question of Fact; Information Furnished Pending Not Confirmed
Sept. 29, 2022 Claim Delays Automobile Information Furnished; Question of Fact; Company Position Upheld Pending Not Confirmed