Aegis Security Insurance Company

Evaluate Texas Auto Insurance by Aegis Security Insurance Company

Compare with Others
Total Policies

448

(2023)
Total Complaints

7

2018-Present
Confirmed Complaints

0

2018-Present
2023: 0
Complaint Index

0.00

Resolution Time Distribution

2

Under 30 Days

3

30-60 Days

0

60-90 Days

2

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 1 28.0 days
Business Auto 3 54.0 days
Truckers Policy 3 77.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
June 7, 2024 Claim Denial Automobile Company Position Upheld; Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
Dec. 18, 2023 Other Automobile Information Furnished; Policy Not In Force Pending Not Confirmed
Aug. 30, 2023 Other Automobile Additional Payment Expected; Question of Fact Pending Not Confirmed
Jan. 30, 2023 Claim Denial Automobile Information Furnished; Contract Language/Legal Issue; Premium Refunded Pending Not Confirmed
Aug. 25, 2022 Claim Delays Automobile Question of Fact; Claim Settled; Company Position Upheld Pending Not Confirmed
Feb. 7, 2022 Claim Delays Automobile Information Furnished; Premium Refunded Pending Not Confirmed
Sept. 28, 2018 Claim Delays Automobile Question of Fact Pending Not Confirmed