A-MAX INSURANCE SERVICES, INC.

Evaluate Texas Auto Insurance by A-MAX INSURANCE SERVICES, INC.

Compare with Others
Total Policies

None

(2023)
Total Complaints

93

2018-Present
Confirmed Complaints

22

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

24

Under 30 Days

24

30-60 Days

17

60-90 Days

28

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 90 71.0 days
Business Auto 2 33.0 days
Truckers Policy 0 0.0 days
Other 1 177.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
Oct. 16, 2024 Claim Delays Automobile Corrective Action Taken; Information Furnished Pending Confirmed
Oct. 3, 2024 Premium Automobile Question of Fact; Premium Refunded Pending Not Confirmed
Sept. 13, 2024 Other Automobile Question of Fact; Information Furnished; Failure to Timely Respond Pending Confirmed
Sept. 11, 2024 Claim Delays Automobile Claim Settled; Information Furnished Pending Not Confirmed
Aug. 21, 2024 Claim Delays Automobile Premium Refunded; Information Furnished Pending Not Confirmed
July 23, 2024 Other Automobile Information Furnished Pending Not Confirmed
July 12, 2024 Claim Delays Automobile Corrective Action Taken; Information Furnished Pending Confirmed
June 25, 2024 Other Automobile Information Furnished; Complaint Withdrawn Pending Not Confirmed
June 18, 2024 Premium Automobile Question of Fact Pending Not Confirmed
May 28, 2024 Other Automobile Information Furnished Pending Not Confirmed
May 16, 2024 Claim Denial Automobile Company Position Upheld; Contract Language/Legal Issue; Policy Not In Force Pending Not Confirmed
May 8, 2024 Claim Delays Automobile Company Position Upheld; Information Furnished Pending Not Confirmed
April 29, 2024 Claim Delays Automobile Information Furnished Pending Not Confirmed
April 10, 2024 Premium Automobile Question of Fact; Corrective Action Taken; Information Furnished Pending Confirmed
March 13, 2024 Claim Delays Automobile Policy Issued/Restored; Information Furnished; Question of Fact Pending Not Confirmed