1ST PATRIOT INSURANCE SERVICES, LLC

Evaluate Texas Auto Insurance by 1ST PATRIOT INSURANCE SERVICES, LLC

Compare with Others
Total Policies

None

(2023)
Total Complaints

10

2018-Present
Confirmed Complaints

2

2018-Present
2023: None
Complaint Index

Resolution Time Distribution

3

Under 30 Days

2

30-60 Days

2

60-90 Days

3

Over 90 Days
Complaint Sources
Monthly Auto Insurance Complaint Trends
Auto Coverage Type Analysis
Coverage Type Complaints Resolution Time
Individual Private Pass 0 0.0 days
Business Auto 7 67.0 days
Truckers Policy 3 105.0 days
Other 0 0.0 days
Resolution Success Factors
What Makes a Successful Claim?
  • Complete documentation improves success rate by 40%
  • Early reporting (within 24 hours) speeds up resolution
  • Regular follow-up reduces resolution time by 25%
  • Written communication maintains better record
Best Practices
Document Everything

Photos, videos, and written records

Report Promptly

Within 24 hours of incident

Follow Up

Every 5-7 days on open claims

Keep Records

All communication and expenses

Recent Complaints & Resolutions
Date Type Coverage Resolution Time Status
April 6, 2023 Customer Service Automobile Question of Fact; Information Furnished; Additional Payment Expected Pending Not Confirmed
March 14, 2023 Other Automobile Failure to Timely Respond Pending Confirmed
Dec. 5, 2022 Premium Automobile Contract Language/Legal Issue; Information Furnished Pending Not Confirmed
Sept. 16, 2021 Claim Delays Automobile Question of Fact; Contract Language/Legal Issue Pending Not Confirmed
April 26, 2021 Claim Delays Automobile Question of Fact; Information Furnished Pending Not Confirmed
April 28, 2020 Premium Automobile Information Furnished; Question of Fact Pending Not Confirmed
April 3, 2020 Other Automobile Corrective Action Taken Pending Not Confirmed
July 9, 2019 Claim Delays Automobile Information Furnished Pending Confirmed
Jan. 28, 2019 Claim Delays Automobile Information Furnished Pending Not Confirmed
Jan. 9, 2018 Other Automobile Question of Fact Pending Not Confirmed