Evaluate Texas Auto Insurance Providers
Search and compare Texas auto insurance providers based on complaints and resolutions data.
Data from Texas Department of Insurance (2018-Present)
26066
Claims Handling Delays
4054
Settlement Issues
4473
Claim Denials
5056
Service Issues
Top Texas Auto Insurance Companies by Complaints
PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY
34.1% Resolution Rate
Texas Auto Insurance Policies (2023)
2,386,947
Texas Auto Insurance Complaints
5207
State Farm Mutual Automobile Insurance Company
32.5% Resolution Rate
Texas Auto Insurance Policies (2023)
3,919,116
Texas Auto Insurance Complaints
4222
ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY
34.4% Resolution Rate
Texas Auto Insurance Policies (2023)
840,833
Texas Auto Insurance Complaints
3047
GEICO County Mutual Insurance Company
37.1% Resolution Rate
Texas Auto Insurance Policies (2023)
516,570
Texas Auto Insurance Complaints
2633
Old American County Mutual Fire Insurance Company
31.7% Resolution Rate
Texas Auto Insurance Policies (2023)
242,666
Texas Auto Insurance Complaints
2413
Redpoint County Mutual Insurance Company
36.1% Resolution Rate
Texas Auto Insurance Policies (2023)
765,454
Texas Auto Insurance Complaints
2335
Home State County Mutual Insurance Company
37.2% Resolution Rate
Texas Auto Insurance Policies (2023)
382,942
Texas Auto Insurance Complaints
2202
Loya Insurance Company
44.2% Resolution Rate
Texas Auto Insurance Policies (2023)
178,850
Texas Auto Insurance Complaints
1707
Liberty County Mutual Insurance Company
35.6% Resolution Rate
Texas Auto Insurance Policies (2023)
439,058
Texas Auto Insurance Complaints
1561
Recent Texas Auto Insurance Confirmed Complaints
| Company | Issue Type | Resolution | Date |
|---|---|---|---|
| Old American County Mutual Fire Insurance Company | Claim Delays | Information Furnished; Corrective Action Taken | Feb. 18, 2025 |
| Falcon Insurance Company | Claim Delays | Claim Settled; Contract Language/Legal Issue; Corrective Action Taken | Feb. 14, 2025 |
| Redpoint County Mutual Insurance Company | Customer Service | Claim Settled; Contract Language/Legal Issue; Corrective Action Taken | Feb. 14, 2025 |
| Loya Insurance Company | Claim Delays | Information Furnished; Corrective Action Taken | Feb. 12, 2025 |
| Ace American Insurance Company | Claim Delays | Corrective Action Taken; Question of Fact; Additional Payment Expected | Feb. 12, 2025 |
| Redpoint County Mutual Insurance Company | Claim Delays | Claim Settled; Question of Fact | Feb. 11, 2025 |
| ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY | Other | Question of Fact; Information Furnished | Feb. 10, 2025 |
| Tesla Property & Casualty, Inc. | Claim Delays | Additional Payment Expected; Information Furnished; Corrective Action Taken | Feb. 10, 2025 |
| ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY | Customer Service | Corrective Action Taken; Information Furnished; Additional Payment Expected | Feb. 7, 2025 |
| Old American County Mutual Fire Insurance Company | Claim Delays | Additional Payment Expected; Information Furnished; Corrective Action Taken | Feb. 6, 2025 |
Tips for Claims Success
- Document everything with photos and videos
- Keep detailed records of all communications
- Follow up regularly on your claim status
- Get multiple repair estimates when possible
- Use multiple communication channels
Understanding Coverage
- Review policy details before filing claims
- Understand your deductibles and limits
- Know what's covered and what's excluded
- Compare coverage options between companies
- Ask about specific scenarios and coverage