Evaluate Texas Auto Insurance Providers
Search and compare Texas auto insurance providers based on complaints and resolutions data.
Data from Texas Department of Insurance (2018-Present)
26407
Claims Handling Delays
4106
Settlement Issues
4497
Claim Denials
5155
Service Issues
Top Texas Auto Insurance Companies by Complaints
PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY
34.3% Resolution Rate
Texas Auto Insurance Policies (2024)
2,968,511
Texas Auto Insurance Complaints
5297
State Farm Mutual Automobile Insurance Company
32.8% Resolution Rate
Texas Auto Insurance Policies (2024)
3,907,595
Texas Auto Insurance Complaints
4272
ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY
34.4% Resolution Rate
Texas Auto Insurance Policies (2024)
759,602
Texas Auto Insurance Complaints
3085
GEICO County Mutual Insurance Company
37.2% Resolution Rate
Texas Auto Insurance Policies (2024)
390,583
Texas Auto Insurance Complaints
2643
Old American County Mutual Fire Insurance Company
31.8% Resolution Rate
Texas Auto Insurance Policies (2024)
275,860
Texas Auto Insurance Complaints
2452
Redpoint County Mutual Insurance Company
36.5% Resolution Rate
Texas Auto Insurance Policies (2024)
790,813
Texas Auto Insurance Complaints
2370
Home State County Mutual Insurance Company
37.2% Resolution Rate
Texas Auto Insurance Policies (2024)
350,473
Texas Auto Insurance Complaints
2238
Loya Insurance Company
44.5% Resolution Rate
Texas Auto Insurance Policies (2024)
179,689
Texas Auto Insurance Complaints
1739
Liberty County Mutual Insurance Company
35.4% Resolution Rate
Texas Auto Insurance Policies (2024)
293,224
Texas Auto Insurance Complaints
1578
Recent Texas Auto Insurance Confirmed Complaints
| Company | Issue Type | Resolution | Date |
|---|---|---|---|
| Home State County Mutual Insurance Company | Claim Delays | Question of Fact; Information Furnished; Contract Language/Legal Issue | March 13, 2025 |
| State Farm Mutual Automobile Insurance Company | Claim Delays | Information Furnished; Contract Language/Legal Issue; Corrective Action Taken | March 10, 2025 |
| GoAuto Insurance Company | Claim Delays | Information Furnished; Premium Refunded | March 10, 2025 |
| Loya Insurance Company | Claim Delays | Additional Payment Expected; Contract Language/Legal Issue; Corrective Action Taken | March 6, 2025 |
| State Farm Mutual Automobile Insurance Company | Claim Delays | Question of Fact; Claim Settled; Corrective Action Taken | March 5, 2025 |
| Loya Insurance Company | Claim Delays | Corrective Action Taken; Claim Settled; Information Furnished | March 4, 2025 |
| Loya Insurance Company | Customer Service | Question of Fact; Information Furnished; Additional Payment Expected | March 4, 2025 |
| Tesla Property & Casualty, Inc. | Claim Delays | Information Furnished; Corrective Action Taken; Additional Payment Expected | March 4, 2025 |
| Hallmark County Mutual Insurance Company | Customer Service | Claim Settled; Information Furnished; Corrective Action Taken | March 3, 2025 |
| ANCHOR GENERAL INSURANCE COMPANY | Settlement | Claim Settled; Information Furnished | March 3, 2025 |
Tips for Claims Success
- Document everything with photos and videos
- Keep detailed records of all communications
- Follow up regularly on your claim status
- Get multiple repair estimates when possible
- Use multiple communication channels
Understanding Coverage
- Review policy details before filing claims
- Understand your deductibles and limits
- Know what's covered and what's excluded
- Compare coverage options between companies
- Ask about specific scenarios and coverage